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Leader vs. Manager
Last Updatedin HR Strategy
Question: What is the difference between a Leader and a Manager? Answer: According to Peter Drucker, “Management is doing things right; Leadership is doing things the right way”. For an organization to achieve strong results, both leadership and management need to be present. Management allows for leadership, and leadership invites development as people stretch toward […]
What is an HR Scorecard and how is it implemented?
Last Updatedin HR Strategy
Question: What is an HR scorecard, and how is it implemented? Answer: The HR scorecard is a method for Human Resources to position itself as a strategic planning partner with line managers and executives within an organization. A detailed and excellent book on this topic is The HR Scorecard, by Becker, Huselid, and Ulrich. This […]
Human Resources Assistance Needed
Last Updatedin HR Strategy
Question: I need help with human resources – what are my options? Answer: The role of human resources covers a variety of areas such as: Recruitment Training and Development Benefits and Compensation Communications Employee Relations Recordkeeping Health Safety and Security HR Compliance The type of human resources help you may need depends greatly on which […]
Getting Through Change
Last Updatedin HR Strategy
Question: Our company is going through a lot of changes lately… any ideas for how to best deal with these changes? Answer: There is so much change taking place in the workforce today, we can’t escape it. But it can’t just be ignored, we have to decide how we are going to handle or cope […]
Competency Based Culture
Last Updatedin HR Strategy
Question: What do I need to think about when creating a competency based performance management system? Answer: As with any type of new program being introduced to your employees a lot of planning needs to go into creating a performance management system. Start with a clear idea of the business challenge or problem you need […]
The Balanced Scorecard Approach
Last Updatedin HR Strategy
Someone recommended that I take a “balanced scorecard” approach to HR management. What is a “balanced scorecard”?
Managing Frequent ADA Accommodations
Last Updatedin HR Compliance
Question: I have an employee with a disability and I have made frequent ADA accommodations for them but lately their attendance is horrible. Frequent call-ins for one thing or another or doctors’ visits have become the norm. I can’t keep my production line running and I can’t plan for it. Does the ADA require that I […]