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Question: Until recently I thought we did a good job of communicating with our employees, but now I’m getting blind-sided with issues that I had no idea were brewing and it is obviously affecting productivity. How can I improve the flow of communication? Answer: As you have learned, the role of communication in the workplace […]
Recruiting Coordinator
Senior Talent Acquisition Consultant
HR Question: Do I really need job descriptions for my employees? Are they legally required? We have a small staff and everyone has to be willing to do everything. What is the value of having job descriptions? HR Answer: No, job descriptions are not legally required documents, however, they can help your employees (and their […]
HR Business Advisor
Senior HR Business Strategist
Senior HR Business Advisor
Manager, HR Service Solutions
Question: We recently acquired a company. We are a drug free workplace and conducted drug screens across the entire workforce for the new company. One employee did not pass, however, he was a top performer and highly recommended by the management of the company we acquired. Our policy does say failure to pass the drug […]
HR Business Advisor
Question: What is the difference between a Leader and a Manager? Answer: According to Peter Drucker, “Management is doing things right; Leadership is doing things the right way”. For an organization to achieve strong results, both leadership and management need to be present. Management allows for leadership, and leadership invites development as people stretch toward […]
Question: We’re hearing a lot about hostile work environments and bullying. What can we do to prevent a hostile work environment and harassment claims? Answer: Recent court decisions illustrate the need for employers to elevate all types of harassment to the list of important workplace issues. It is virtually impossible for employers to monitor or […]
Question: My CEO would like HR to publish an employee newsletter. What should I include in the newsletter? Answer: The first question I would ask is ‘what is the purpose of the newsletter?’ Why does your CEO think a newsletter is needed and what is the goal? You will select topics and include articles that […]
Looking for a job in Cincinnati? Look no further, we’ve created one convenient place to help you locate online tools for finding a job in the Greater Cincinnati area. Below is our list of local resources and job boards that are available to employers trying to fill open positions and for job seekers looking for […]
HR Business Advisor
Director, Training & Development
Question: What do I need to think about when creating a competency based performance management system? Answer: As with any type of new program being introduced to your employees a lot of planning needs to go into creating a performance management system. Start with a clear idea of the business challenge or problem you need […]
Director, HR Services
by Linda Gravett, Ph.D., SPHR Every Human Resource practitioner I talk with agrees with me on one thing: there is no such thing as a perfect feedback instrument and process. However, the “360” process, when planned and executed well, comes pretty close. I’ve worked with organizations using this process for 12 years and observed some […]
Director, Business Strategy and Quality
Question: I need help with human resources – what are my options? Answer: The role of human resources covers a variety of areas such as: Recruitment Training and Development Benefits and Compensation Communications Employee Relations Recordkeeping Health Safety and Security HR Compliance The type of human resources help you may need depends greatly on which […]
HR Question: Is it okay to ask candidates to take online personality profile tests before they interview with anyone from our company? Only those candidates who “pass” the profile will move forward in the process. I’m concerned that using such a test to screen candidates could be legally questionable. HR Answer: Generally speaking, it is […]
Question: What is an HR scorecard, and how is it implemented? Answer: The HR scorecard is a method for Human Resources to position itself as a strategic planning partner with line managers and executives within an organization. A detailed and excellent book on this topic is The HR Scorecard, by Becker, Huselid, and Ulrich. This […]
Question: We had an employee request, and was granted, maternity leave under our leave policy. After the leave was granted, she had a miscarriage. How should this impact the maternity leave and how long should we allow her to be out? Answer: From a legal perspective, maternity leave falls under the Family Medical Leave Act […]
By Patti Dunham, MA, MBA, SPHR and Debbie Hatke, MA, SPHR Employee engagement; we’ve heard the term before and as HR professionals we know and we preach that “happy” employees are “productive” employees. But do we really understand engagement? Have we really tried to truly get employees engaged? Do we recognize, and act on the knowledge, […]
by Stephanie Pittman Sullivan, MA, PHR What you don’t know may be hurting your employees and your bottom line. The prevalence of eating disorders is staggering. Employers may suspect an employee has an eating disorder but not know how to address the problem and be hesitant to do or say anything given today’s legal climate. […]
HR Question: Am I required to provide my employees with a copy of their performance reviews? HR Answer: We consider it a best practice to give employees a copy of their performance review since it is being discussed with them, it can affect your/management’s decisions regarding their compensation, and it is a signed document. However, […]
Question: My manager has asked me to pull together training for our customer service department on phone skills. How long should I make the training? Answer: The key with training isn’t so much about the duration, but the relevance, value and timeliness of the topic. It’s no secret that training is sometimes seen as a double-edged sword. […]
My manager is concerned about our company’s ability to pass a safety inspection and wants us to do a safety audit. What is a safety audit?
Someone recommended that I take a “balanced scorecard” approach to HR management. What is a “balanced scorecard”?
HR Question: What are the essentials to include in our expatriate training and development efforts? HR Answer: There are many things that companies could do to enhance ex-pats’ productivity and quality of life during their overseas assignments with carefully planned training and development activities. There are two types of training that expatriates need: hard skills and […]
I work for a manager who is a retired, very successful captian of a submarine for the US Navy. There are 45 people under this manager varying in age from 21-50, and we are losing people from our team left and right due to his autocratic management style. This management style worked very well for him as a captain, but in the civilan world we don’t know what to do. What can our team do to work together and change this so that we can enjoy coming to work again?
We are getting ready to roll out a new employee handbook and I’ve been asked to create a Communication Plan. I’m not a marketer, what does such a plan entail?
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