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Should I be worrying about employee retention?
Last Updatedin Communications, Employee Relations, HR Strategy Question of the Week
Question: Should I really be worried about employee retention during economic downturns when unemployment numbers are so high? Answer: YES!!! It is still a shock to the system when we give presentations to HR professionals and small business owners and ask “what are you doing about retention?” and we get these looks like “retention” why […]
English-Only Policies in the Workplace
Last Updatedin Communications Question of the Week
Question: My manager is upset because his employees are speaking another language in front of him and he is unable to understand what they are saying. He wants me to write a English-only policy for the department and I am not comfortable with that. Is there a legal basis to help back me up to […]
Writing a Winning Employee Newsletter
Last Updatedin Communications Question of the Week
Question: I’m trying to improve our old traditional employee newsletter. What information will help create a communication piece that is effective and meets the needs of all of our employees (onsite, remote, etc.)? I really want it to be worthwhile. Answer: The days of the old employee newsletter have really changed. With today’s technology, we […]
Improving the Flow of Communication
Last Updatedin Communications Question of the Week
Question: Until recently I thought we did a good job of communicating with our employees, but now I’m getting blind-sided with issues that I had no idea were brewing and it is obviously affecting productivity. How can I improve the flow of communication? Answer: As you have learned, the role of communication in the workplace […]
Starting An Employee Newsletter
Last Updatedin Communications Question of the Week
Question: My CEO would like HR to publish an employee newsletter. What should I include in the newsletter? Answer: The first question I would ask is ‘what is the purpose of the newsletter?’ Why does your CEO think a newsletter is needed and what is the goal? You will select topics and include articles that […]
Office Communication: Email Etiquette
Last Updatedin Communications Question of the Week
Question: I LOVE email but it can get out of hand. Many times in our office when a message goes out to the team, everyone “responds to all” causing massive amounts of email that aren’t always necessary. How can I help my staff understand a bit of ‘email etiquette’ and is it really necessary to […]
Gauging Employee Engagement
Last Updatedin Communications Question of the Week
Question: What is an Employee Engagement Survey and why would I need one? Answer: An employee engagement survey measures things like how passionate employees are about their work, how proud they are to tell people where they work, if they believe in the mission of the organization, and if they feel their work is valued […]