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How Long Should Training Programs Be?
Last Updatedin Training & Development
Question: My manager has asked me to pull together training for our customer service department on phone skills. How long should I make the training? Answer: The key with training isn’t so much about the duration, but the relevance, value and timeliness of the topic. It’s no secret that training is sometimes seen as a double-edged sword. […]
What the Generations Want at Work – Part 2: Insights for HR, Managers, & Teams
Last Updatedin Employee Relations, HR Strategy
When Does An Employee’s I-9 Form Need Updated?
Last Updatedin Recordkeeping
HR Question: I have an employee who was recently married and changed her name. Does she need to complete a new I-9 form with her new name? HR Answer: When an employee changes their name (legally) employers are not required to complete a new I-9 form. The US Citizenship and Immigration Services recommends that employers […]
Candidate Experience: How Small Tweaks Can Make a Huge Impact
Last Updatedin Communications, Recordkeeping
The ABC’s of Diversity, Equity, and Inclusion (DE&I)
Last Updatedin HR Strategy
“The privilege of a lifetime is being who you are.” ~ Joseph Campbell “…and not being penalized for it.” ~ Robin Shabazz, JD By Robin Throckmorton, MA, SPHR, SHRM-SCP: Last week, I had the honor of emceeing the Clermont County Chamber of Commerce’s Top Talent event – “The ABC’s of DE&I.” I can confidently […]
The Dos and Don’ts of Creating Training Materials
Last Updatedin Training & Development
by Susan Otto, retired from Training-Modules.com, LLC No matter what jobs, positions, or responsibilities we have, sooner or later we are usually asked to train someone on how to “do it.” And, if we are asked often enough, or if the procedures are complicated, now might be the time to document the material we use […]
Performance Management: The Individual Strategic Plan
Last Updatedin HR Strategy
Performance management has become an ever-increasing critical tool to success for businesses. Within the last year we have experienced both a booming economy as well as a recession; a historically low unemployment rate combined with massive layoffs and business closings. But the bottom line to all of this is people! AND, we are human and […]