Scroll to view all questions or click a category to view by topic area. Submit questions to info@strategicHRinc.com.
NEWSLETTER DISCLAIMER
The recommendations and opinions provided by Clark Schaefer Strategic HR and its staff are advisory only and are based on general human resource management fundamentals, practices and principles, and are not legal opinions or guaranteed outcomes. This information is provided with the understanding that the user assumes the risk of verifying information used from this site when interpreting it for their own use. We strongly recommend, as part of a team approach to management, that companies consult with their legal counsel to address specific legal concerns related to human resource issues.
Emphasizing Empathy for a Successful Candidate Experience
Last Updatedin Recruitment
Question: We’re in the process of improving our candidate experience, and we just don’t know where to start. What should we consider as we re-vamp this process? Answer: In an industry that contains a high percentage of rejection, talent acquisition can often times become somewhat demoralizing, both for the job seeker and the recruiter. One […]
The Advantages and Disadvantages of a “360” Feedback Process
Last Updatedin Employee Relations
by Linda Gravett, Ph.D., SPHR Every Human Resource practitioner I talk with agrees with me on one thing: there is no such thing as a perfect feedback instrument and process. However, the “360” process, when planned and executed well, comes pretty close. I’ve worked with organizations using this process for 12 years and observed some […]
What Should Ohio Employers Know About Marijuana in the Workplace?
Last Updatedin Health, Safety & Security
Question: As an Ohio employer, can you help me understand how marijuana legalization fits into our employment policies? Answer: You are not alone in trying to navigate the everchanging state of marijuana legalization. A growing number of states have either passed laws, or are considering legislation, to ease restrictions on employees’ use of marijuana for […]
Why You Should Always Be Networking
Last Updatedin Communications
Question: I keep hearing “Network! Network! Network!” I already have a full-time position. I thought networking was just for job seekers. Answer: In short, you should always be networking – no matter if you are employed or unemployed. Let’s begin by defining networking so we are on the same page. According to Merriam-Webster, networking is […]
Hiring on a Shoestring Budget
Last Updatedin Recruitment
Have you heard it’s a candidate’s job market? According to the Bureau of Labor Statistics, the U.S. unemployment rate (currently 3.7%) is the lowest it has been in 50 years. Many companies are struggling to find the right talent to fill their open positions. For talent acquisition professionals, this problem is further exacerbated by working […]
Creating a Customer Service Culture
Last Updatedin Training & Development
Question: Being in a service-based industry, I have heard some complaints about poor service from my clients and customers. How do I create a great customer service culture? Answer: Customer service is the cornerstone of any business, but it is especially important in a service-oriented business. Customer engagement and satisfaction have more impact on your […]
Developing a Retention Strategy
Last Updatedin HR Strategy
Question: We know that finding and hiring good talent is a real challenge. Fortunately, we don’t have many open positions right now, but how do we keep the talent that we have? What can we do to prevent our employees from leaving and improve our retention? Answer: This is an excellent question! And one that […]