Scroll to view all questions or click a category to view by topic area. Submit questions to info@strategicHRinc.com.

Image of Strategic HR Wheel of Services highlighting Communications

Why You Should Always Be Networking

Question: I keep hearing “Network! Network! Network!” I already have a full-time position. I thought networking was just for job seekers. Answer: In short, you should always be networking – no matter if you are employed or unemployed. Let’s begin by defining networking so we are on the same page. According to Merriam-Webster, networking is […]

HR Wheel for Recruitment Services from Clark Schaefer Strategic HR.

Hiring on a Shoestring Budget

Have you heard it’s a candidate’s job market? According to the Bureau of Labor Statistics, the U.S. unemployment rate (currently 3.7%) is the lowest it has been in 50 years. Many companies are struggling to find the right talent to fill their open positions. For talent acquisition professionals, this problem is further exacerbated by working […]

Clark Schaefer Strategic HR's wheel of HR services, with Training & Development Services highlighted in purple.

Creating a Customer Service Culture

Question: Being in a service-based industry, I have heard some complaints about poor service from my clients and customers. How do I create a great customer service culture? Answer: Customer service is the cornerstone of any business, but it is especially important in a service-oriented business. Customer engagement and satisfaction have more impact on your […]

Clark Schaefer Strategic HR's wheel of HR Services, including HR Strategy, Recruitment, Training & Development, Benefits & Compensation, Communications, Employee Relations, Recordkeeping, and Health, Safety & Security

Developing a Retention Strategy

Question: We know that finding and hiring good talent is a real challenge. Fortunately, we don’t have many open positions right now, but how do we keep the talent that we have? What can we do to prevent our employees from leaving and improve our retention? Answer: This is an excellent question! And one that […]

Image of the Wheel of HR featuring HR Compliance and Recordkeeping Services from Clark Schaefer Strategic HR

An Employee Died Suddenly But Had Not Updated Their Beneficiary

Question: We recently have had a long time employee with the company die suddenly.  I have never had to handle death benefits before and learned that this employee did not update his beneficiary after his divorce and remarriage.  His ex-wife is still listed as the beneficiary.  His current wife is highly upset with me because […]

Clark Schaefer Strategic HR's wheel of HR services, with Training & Development Services highlighted in purple.

How Do You Reinforce What Was Learned?

Question: We’ve just sent several of our managers to training.  How can I reinforce that training, now that they are back on the job, to make sure it sticks? Answer: You’re smart to be proactive. Too often, we hear, “I sent my employee/manager to training, and I don’t see that their behavior has changed at […]

HR Wheel for Recruitment Services from Clark Schaefer Strategic HR.

Creating a Strategy for High Volume Recruitment

Question: Our organization is about to go through some very high volume staffing this year. What measures should we put in place to ensure that we will successfully meet our hiring goals? Answer: In this candidate-driven market, it is a must that you have a robust plan or strategy in place to accomplish your hiring […]

NEWSLETTER DISCLAIMER

The recommendations and opinions provided by Strategic HR and its staff are advisory only and are based on general human resource management fundamentals, practices and principles, and are not legal opinions or guaranteed outcomes. This information is provided with the understanding that the user assumes the risk of verifying information used from this site when interpreting it for their own use. We strongly recommend, as part of a team approach to management, that companies consult with their legal counsel to address specific legal concerns related to human resource issues.