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HR Question: I’ve received a couple of complaints about one of our managers because he is quick to jump to conclusions and doesn’t listen well to his team. I want to provide him with some coaching on active listening. Can you offer suggestions on how to teach him to be a good listener? HR Answer: […]
HR Question: We have two employees who don’t seem to like each other, and it is starting to affect their work. How do we help employees who don’t get along to work well together? HR Answer: It can be challenging when co-workers don’t like each other, but it’s our job as HR professionals to help […]
HR Question: Can you explain stay interviews – what are they? How should we use them and what should we ask? HR Answer: Not to be confused with exit interviews (meant for seeking to understand why departing employees are leaving), stay interviews are a great tool to understand why your employees choose to stay with […]
HR Question: We’ve decided to start conducting exit interviews but aren’t sure of the right questions to ask. What are some key questions to ask during an exit interview? HR Answer: Exit interviews are an important part of the employee life cycle. These interviews, conducted after an employee has formally turned in their resignation and […]
One thing is clear as we look into this new year – employee engagement must remain a top priority. As employers are still weathering the storm of The Great Resignation, which according to Forbes hit its peak in March 2022 with over 4.5 million Americans quitting their jobs, there was another storm brewing after. This […]
As we transition into a new year, the world of Human Resources is poised to undergo several transformative trends that reflect the evolving landscape of work. Some transformations are already at work, such as the continued integration of technology in HR processes, with the adoption of artificial intelligence (AI), data analytics, and automation tools. These […]
HR Question: As a retention and growth opportunity, we have decided to shift to panel interviews to engage our team members in the hiring process. What’s the most effective way to use panel interviews? HR Answer: Panel interviews, when planned properly, can greatly exceed the effectiveness of single interviewer methods. Why Single Interviewer Methods Can […]
In the midst of a pandemic and a labor “shortage,” followed by an extremely tight labor market, it has become more important than ever that employers listen to and understand the motivations of their employees in order to best attract and retain them. Over the past two years, many employees have made changes that better […]
Change – it impacts us at work and in our personal lives. Sometimes it happens suddenly and swiftly where no pre-planning can occur. We find ourselves scrambling to process what’s happened, what it means, and how it will affect us. We are forced to pivot and determine what to do differently so “the change” becomes […]
Leader performance during a crisis sets the tone for the entire organization, and the current pandemic has tested leaders like no other. How leaders respond or fail to respond is key to future success. Leaders who remain calm, encourage input, take an open-minded approach, and evaluate what the company can do better post-crisis are more […]
“The privilege of a lifetime is being who you are.” ~ Joseph Campbell “…and not being penalized for it.” ~ Robin Shabazz, JD By Robin Throckmorton, MA, SPHR, SHRM-SCP: Last week, I had the honor of emceeing the Clermont County Chamber of Commerce’s Top Talent event – “The ABC’s of DE&I.” I can confidently […]
HR Question: The longstanding systemic racism and racial injustice against Black Americans is causing turmoil in my community – with my friends, with my family, and with my coworkers. What can my organization do to activate solutions to promote progress against systemic racism? How can I be a part of the solution through my workplace […]
HR Question: I may need to restructure my workforce as a result of the downturn in business activity. What should I consider from a fairness and legal standpoint? HR Answer: Determining the need for a Reduction in Force (RIF) is a challenging decision to make, but it is sometimes necessary to keep the business running […]
The path of an entrepreneur isn’t an easy one, and it’s certainly not for the faint of heart. Although the journey can be filled with challenges and obstacles along the way in scaling a business, it can also be filled with fabulous opportunities that create a rewarding career. To share the lessons that she’s learned […]
Question: I keep hearing “Network! Network! Network!” I already have a full-time position. I thought networking was just for job seekers. Answer: In short, you should always be networking – no matter if you are employed or unemployed. Let’s begin by defining networking so we are on the same page. According to Merriam-Webster, networking is […]
Sexual Harassment, gender inequality and discrimination are all issues that have been wrestled with in the workplace for decades. You would be hard pressed to find a manager or HR professional who hasn’t learned about these issues, received some sort of training about what they are, and strategies on how to help protect their organization […]
HR Question: We launched a new employee engagement program at the beginning of the year, and while people were excited at first, I’m afraid people may begin to forget about the program as we get busy in our routines. How do I make sure that this program sticks beyond the first few months of 2019? […]
Updated June 2022 HR Question: Candidates are continuing to disappear while we’re in the middle of our recruiting process – why is this happening and what can I do about this ghosting phenomenon? HR Answer: Great question, and one that doesn’t have just one answer. In a survey conducted by Robert Half earlier this year, […]
Senior HR Business Strategist
HR Business Advisor
HR Business Advisor
Many of you are deep in the throes of your performance management process: reflecting back on 2015 and the performance of your employees and also looking ahead to how you can appropriately prepare your employees to tackle what needs to be accomplished in 2016. It never fails that the performance management document seems to have […]
Manager of Talent Acquisition
By Linda Gravett, PhD, SPHR, CEQC This is a true scenario that happened recently in an organization in the U.S.: Susan, a 35-year-old Vice President, stormed into the Human Resource Director’s office after a difficult meeting with an older direct report. Susan has been in her executive position for just six months and she has […]
Senior HR Business Strategist
Question: Until recently I thought we did a good job of communicating with our employees, but now I’m getting blind-sided with issues that I had no idea were brewing and it is obviously affecting productivity. How can I improve the flow of communication? Answer: As you have learned, the role of communication in the workplace […]
Recruiting Coordinator
HR Business Advisor
Question: I’m concerned about productivity during and after the holidays. How can I communicate my expectations in a friendly yet forceful manner? Answer: It’s a wonderful time of the year — shopping for gifts, decorating our homes, baking, traveling to be with family. Stress can also increase for many people during the holidays with the overall […]
HR Question: We’re starting to take a look at our training programs for next year. What are the barriers to effective training and development? What can we do to make the training more effective for our team? HR Answer: There are a number of factors that may cause a training session to be a triumph […]
by Linda Gravett, PhD, SPHR How many times have you heard statements like these from your employees? “I have no idea what my official job duties are.” “My job description mainly says ‘other duties as assigned’.” “I’m evaluated on things that aren’t even in my job description.” If you’ve heard these complaints much too often, […]
by Stephanie Pittman Sullivan, MA, PHR What you don’t know may be hurting your employees and your bottom line. The prevalence of eating disorders is staggering. Employers may suspect an employee has an eating disorder but not know how to address the problem and be hesitant to do or say anything given today’s legal climate. […]
Question: It seems like employees don’t listen to us when we communicate. What can we do to improve our communications to employees? Answer: Back in the late 70’s, my first boss at an ad agency used to refer to the “95% Factor,” meaning that 95% of the time when you are communicating with people, they […]
I work for a manager who is a retired, very successful captian of a submarine for the US Navy. There are 45 people under this manager varying in age from 21-50, and we are losing people from our team left and right due to his autocratic management style. This management style worked very well for him as a captain, but in the civilan world we don’t know what to do. What can our team do to work together and change this so that we can enjoy coming to work again?
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