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38 search results for: listen

1

How Can You Teach a Manager to be a Good Listener?

HR Question: I’ve received a couple of complaints about one of our managers because he is quick to jump to conclusions and doesn’t listen well to his team. I want to provide him with some coaching on active listening. Can you offer suggestions on how to teach him to be a good listener? HR Answer: […]

2

Empathy First — A Modern Approach to Conducting Not-for-Profit Layoffs with Empathy

Layoffs are never easy. For not-for-profits (NFPs), where mission-driven cultures and tight-knit teams are the norm, the impact of workforce reductions can feel even more personal. Yet in times of economic uncertainty, funding changes, or strategic realignment, reductions in force (RIFs) may be unavoidable. Although consideration for the necessary legal concerns related to a layoff […]

5

Three Ways Employers Can Promote Work-Life Balance

It’s no secret that the work environment has changed in recent years. We’ve experienced a pandemic, a labor shortage, inflation, and a contentious election, just to name a few. The recent Mercer Global Talent Trends found that more than 80% of employees are at risk of burnout. This was found to be stemming from excessive workload, […]

8

What Are Stay Interviews and What Questions Should I Ask?

HR Question: Can you explain stay interviews – what are they? How should we use them and what should we ask? HR Answer: Not to be confused with exit interviews (meant for seeking to understand why departing employees are leaving), stay interviews are a great tool to understand why your employees choose to stay with […]

10

What Questions Should I Ask During An Exit Interview?

HR Question: We’ve decided to start conducting exit interviews but aren’t sure of the right questions to ask. What are some key questions to ask during an exit interview? HR Answer: Exit interviews are an important part of the employee life cycle. These interviews, conducted after an employee has formally turned in their resignation and […]

11

Are You Ready For These Top HR Trends in 2024?

As we transition into a new year, the world of Human Resources is poised to undergo several transformative trends that reflect the evolving landscape of work. Some transformations are already at work, such as the continued integration of technology in HR processes, with the adoption of artificial intelligence (AI), data analytics, and automation tools. These […]

13

What’s the Most Effective Way to Use Panel Interviews?

HR Question: As a retention and growth opportunity, we have decided to shift to panel interviews to engage our team members in the hiring process. What’s the most effective way to use panel interviews? HR Answer: Panel interviews, when planned properly, can greatly exceed the effectiveness of single interviewer methods. Why Single Interviewer Methods Can […]

16

Strategies for Managing Change in Your Organization

Change – it impacts us at work and in our personal lives. Sometimes it happens suddenly and swiftly where no pre-planning can occur. We find ourselves scrambling to process what’s happened, what it means, and how it will affect us. We are forced to pivot and determine what to do differently so “the change” becomes […]

19

The ABC’s of Diversity, Equity, and Inclusion (DE&I)

“The privilege of a lifetime is being who you are.” ~ Joseph Campbell “…and not being penalized for it.” ~ Robin Shabazz, JD   By Robin Throckmorton, MA, SPHR, SHRM-SCP: Last week, I had the honor of emceeing the Clermont County Chamber of Commerce’s Top Talent event – “The ABC’s of DE&I.” I can confidently […]

20

Systemic Racism: How Can I Fight It?

HR Question: The longstanding systemic racism and racial injustice against Black Americans is causing turmoil in my community – with my friends, with my family, and with my coworkers.  What can my organization do to activate solutions to promote progress against systemic racism? How can I be a part of the solution through my workplace […]

22

How to Tackle the Challenges of Scaling a Business

The path of an entrepreneur isn’t an easy one, and it’s certainly not for the faint of heart. Although the journey can be filled with challenges and obstacles along the way in scaling a business, it can also be filled with fabulous opportunities that create a rewarding career. To share the lessons that she’s learned […]

23

Why You Should Always Be Networking

Question: I keep hearing “Network! Network! Network!” I already have a full-time position. I thought networking was just for job seekers. Answer: In short, you should always be networking – no matter if you are employed or unemployed. Let’s begin by defining networking so we are on the same page. According to Merriam-Webster, networking is […]

27

Training and Development: Are They the Same?

Many of you are deep in the throes of your performance management process: reflecting back on 2015 and the performance of your employees and also looking ahead to how you can appropriately prepare your employees to tackle what needs to be accomplished in 2016.  It never fails that the performance management document seems to have […]

29

Improving the Flow of Communication

Question: Until recently I thought we did a good job of communicating with our employees, but now I’m getting blind-sided with issues that I had no idea were brewing and it is obviously affecting productivity. How can I improve the flow of communication? Answer: As you have learned, the role of communication in the workplace […]

32

Sam Lickert

Director, Talent Acquisition and Contract HR Services

33

Communication During the Holidays

Question: I’m concerned about productivity during and after the holidays. How can I communicate my expectations in a friendly yet forceful manner? Answer: It’s a wonderful time of the year — shopping for gifts, decorating our homes, baking, traveling to be with family. Stress can also increase for many people during the holidays with the overall […]

35

Unleashing Employee Potential Through Competency-Based Job Descriptions

by Linda Gravett, PhD, SPHR How many times have you heard statements like these from your employees? “I have no idea what my official job duties are.”  “My job description mainly says ‘other duties as assigned’.”  “I’m evaluated on things that aren’t even in my job description.” If you’ve heard these complaints much too often, […]

36

How Employers Can Understand and Support Those With Eating Disorders

by Stephanie Pittman Sullivan, MA, PHR What you don’t know may be hurting your employees and your bottom line. The prevalence of eating disorders is staggering. Employers may suspect an employee has an eating disorder but not know how to address the problem and be hesitant to do or say anything given today’s legal climate. […]

38

How to Handle an Autocratic Manager

I work for a manager who is a retired, very successful captian of a submarine for the US Navy. There are 45 people under this manager varying in age from 21-50, and we are losing people from our team left and right due to his autocratic management style. This management style worked very well for him as a captain, but in the civilan world we don’t know what to do. What can our team do to work together and change this so that we can enjoy coming to work again?