Balancing Care & Candor in Leadership: CSSHR & Paycor
Date: February 03, 2026
Time: 2:00 pm - 3:00 pm
This session equips managers with practical strategies to handle challenging conversations while maintaining trust and respect. Participants will learn how to balance care with candor, ensuring feedback and decisions drive growth rather than conflict.
What you’ll learn:
- Deliver constructive feedback positively. Use proven frameworks to provide feedback that motivates improvement without damaging morale.
- Disagree respectfully and maintain relationships. Learn techniques for expressing differing opinions in a way that fosters collaboration and trust.
- Decline ideas without discouraging innovation. Learn how to say “no” while validating contributions and encouraging future input.
- Build accountability through empathy. Set clear expectations and follow through in a way that demonstrates care for team success.
About the Speaker
Terry Wilson is the Training Practice Manager at Clark Schaefer Strategic HR, bringing over 35 years of HR management experience across industries like manufacturing, transportation, nonprofit and retail. His expertise in customizing training programs and facilitating inclusive leadership development directly aligns with the goals of the webinar, where he will guide attendees in strengthening equitable hiring strategies.
