CincySHRM Chapter Meeting – Insights from a CEO for HR Leaders: Building Trust, Culture – Part 2
Date: July 09, 2025
Time: 8:00 am - 9:30 am
Location
TriHealth Pavilion
We are excited to welcome back Bill Mills, CEO of Best Upon Request, back by popular demand for a deeper dive and part 2 of his presentation from January 2025. Best Upon Request is a Cincinnati-based professional concierge service company. Bill will share the personal story of his family’s health journey that dictated the direction of his career. He will offer an inspiring and challenging talk on HR paradigm shifts he believes are necessary for the ideal employee experience of the future. If you joined us in January 2025 at Bill’s presentation, you’ll want to for sure attend this “Part 2” as he takes a deeper dive into the following:
1. 5 common HR pitfalls
2. Employment Landscape- 2025
3. Creating the Workplace of the Future
About the Speaker
Bill Mills: CEO, Best Upon Request
Bill joined Best Upon Request in 2012. His focus from day one has been on Strategy, People and Process. Bill’s leadership is rooted in a commitment to lifting people up, and he believes that culture is the key to organizational success.
Bill began his career at Hitachi Automotive Products, U.S.A. (now Hitachi Astemo Americas Inc.), where he spent 13 years developing as an executive leader. With a strong commitment to people as the dynamic power behind extraordinary systems, processes and robust quality controls, his plant achieved the highest levels of success, profitability and quality recognition rewarded by major auto manufacturers like General Motors, Honda, Nissan and Toyota.
In Bill’s career he has also served as CEO of the Christian Appalachian Project, a top-12 human services charity based in Kentucky, and he led a 14-restaurant McDonald’s franchise, with a workforce of more than 700 people.
Family is one of Bill’s biggest passions. He’s devoted his life to changing the outcomes for foster, adoptive and special needs children, beginning at home with his family and extending to volunteer service as a supporter, advocate, consultant and speaker.
Bill also serves as a leadership and family business consultant, and has been a speaker for the Next Generation Institute of the University of Cincinnati’s Goering Center for Family & Private Business, the Federal Court System’s Sixth Circuit District and Bankruptcy Clerks and Chief Deputies Conference, and the Tennessee Center for Performance Excellence. Bill has also served as a subject matter expert on number of webinars and podcasts on leadership, work-life and employee burnout.
